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網店購物及送貨須知
- 日常士多 e-Shop 優惠
購物淨值滿HK$388或以上,即可免費送貨到單一送貨地點 (扣除優惠及優惠券)。
[會員專享]凡於日常士多網店完成首次網上購物後,即可獲贈HK$10電子優惠券,於下次購物時使用* 。
首次購物獲得之電子優惠券將在完成首次網上購物後1-2個工作天內,以WhatsApp形式發送到會員註冊之電話號碼。優惠券適用於全線日常士多門市及網店。
- 送貨至住宅或辦公室地址/ 順豐櫃自取
- 我們支援送貨到香港地址。
- 購物總值為HK$388以下(使用優惠碼或扣除Cash Dollar前),運輸費用為HK$65 (首4.5KG)或HK$160 (多於4.5KG)。
- 一般送貨時間為確認訂單起計3-7個工作天內。
- 預購及訂製產品,一般送貨時間為14-28個工作天內
- 下單後,我們會按照訂單所預定的送貨日期和時間直接送到客人指定的地址。
- 如顧客需要更改訂單內容,請電郵至cs@dailystorehk.com。如訂單已經出貨,日常士多有權拒絕有關要求。
- 國際遞送服務
- 送貨到台灣,澳門地址。購物任何金額運輸費用為到府。
- 一般送貨時間為確認訂單起計14-28個工作天。
- 如顧客需要更改訂單內容,請電郵至cs@dailystorehk.com。如訂單已經出貨,日常士多有權拒絕有關要求。
- 🚇鐵路沿線取貨
- 所有選取「🚇鐵路沿線取貨」的網店訂單均不會收取任何運費。
- 如欲在鐵路沿線自取網店訂單,請在付款前從「郵寄方式」中選取「 [🚇鐵路沿線交收]」
- 需按照網店指定鐵路沿線取貨地點及時間進行交收,如需額外地點需在「備註」填寫我們盡量安排。
- 一般情況下,訂單確認後的7個工作天內,我們會經WhatsApp (+852 6742 0089) 通知顧客到所選🚇鐵路沿線取貨* (如閣下提供的電話號碼不設WhatsApp,日常士多會經電郵通知取貨)。如7個工作天內沒收到我們的取貨通知,敬請聯絡我們 (電郵cs@dailystorehk.com或 WhatsApp 6742 0089)。
- 顧客到鐵路沿線取貨時請向收銀處店員出示日常士多發出的確認訂單電郵或取貨WhatsApp訊息。
- 到店自取(稍後推出)
- 所有選取「到店自取」的網店訂單均不會收取任何運費。
- 如欲在分店自取網店訂單,請在付款前從「郵寄方式」中選取「 [門市自取]」。
- 一般情況下,訂單確認後的1-4個工作天內,我們會經WhatsApp (+852 6742 0089) 通知顧客到所選分店取貨* (如閣下提供的電話號碼不設WhatsApp,日常士多會經電郵通知取貨)。如7個工作天內沒收到我們的取貨通知,敬請聯絡我們 (電郵cs@dailystorehk.com或 WhatsApp6742 0089/ 4423 9426)。
- 顧客到店取貨時請向收銀處店員出示日常士多發出的確認訂單電郵或取貨WhatsApp訊息。
- 貨件到達指定服務點之時間,將視乎指定服務點的店舖狀況等因素。
*如客人需以速遞形式送出貨品,
必須承擔所有運送風險,包括寄失或損毀等,敬請留意。
優惠受條款細則約束,
- 以上最後更新日期為2024年08月01日,
內容如有更改,恕不另行通知。如有任何疑問,請電郵到 cs@dailystorehk.com。 - 日常士多保留解釋及修訂所列服務之條款及細則之權利。如有任何爭議,將以日常士多最終決定為準。
- E-Shop Promotion
- Free shipping on all orders with net spending over HK$388 (Net of DAILYSTOREHK discount and voucher).
- [Members only] Complete your first online order to receive a HK$10 e-voucher for your next purchase*.
- e-voucher will be sent to member's registered mobile via WhatsApp around 1-2 working days after his/her first successful online purchase. Voucher is applicable to all DAILYSTOREHK physical stores and e-Shop.
- Delivery to Home or Office Address / SF Locker Pick Up
- We only deliver to Hong Kong addresses.
- For orders with purchase less than HK$388 (before applying any promotion code and/or deducting Cash Dollar), the shipping fee is HK$60 (for the first 4.5kg) or HK$160 (for more than 4.5kg).
- * Standard delivery in approximately 3-7 working days upon order confirmation.
- If customers want to make changes to an order that is being processed, please contact us at cs@dailystorehk.com. However, acceptance of changes cannot be guaranteed if the parcel has been dispatched.
Store Pick-up
- International delivery service
- Delivery to Taiwan, Macau address.
- The transportation cost of any amount of shopping is to the house.
- The general delivery time is 14-28 working days from the confirmation of the order.
- If customers need to change the content of the order, please email cs@dailystorehk.comIf the order has been shipped, Daily Shiduo has the right to refuse the relevant request.
- 🚇Pick-up along the railway
- All online store orders that choose ”pick-up along the 🚇 railway“ will not charge any freight.
- If you want to pick up your own online store orders along the railway, please select ”[Delivery along the railway line]“ from the ”Mailing method“ before payment. It needs to be delivered according to the pick-up location and time designated by the online store along the railway. If you need additional places, you need to fill in the ”Remarks“ and we will arrange it as much as possible.
- Generally speaking, within 7 working days after the order is confirmed, we will notify customers to pick up the goods along the selected 🚇 railway line through WhatsApp (+852 6742 0089) (if the phone number provided by you does not have WhatsApp, the daily taxi will be notified by email to pick up the goods) . If you do not receive our pick-up notice within 7 working days, please contact us (emailcs@dailystorehk.com or WhatsApp 6742 0089).
- When customers come to the store to pick up the goods, please show the daily order confirmation email or pick-up WhatsApp message sent by Shiduo to the cashier clerk.
- Store Pick-up
- All online orders that select the "store pickup" option will be provided free shipping.
- If you wish to pick up your online order at our offline store, please select " [Branch Name]Store Pickup" as your shipping method during the online checkout process.
- We will notify you via our business WhatsApp (+852 6742 0089) when your order is ready for pick up at the store you chose. The notication usually comes within 1-4 business days after an order has been placed*. (In case the contact number you provided is not available on WhatsApp, we will notify you via email). If
- you do not hear from us within 7 working days, please contact us by emailcs@dailystorehk.com or WhatsApp 6742 0089.
- When you arrive at our store to pick up your order, please proceed to our cashier, and present either the order confirmation email or the WhatsApp notification we sent you to our staff.
- The time for the goods to arrive at the designated service point will depend on factors such as stock levels and actual store conditions.
Terms & Conditions apply. The above was last updated on 01th AUG 2024. No advance notice will be given for any change. Should you have any query, please do not hesitate to contact us at cs@dailystorehk.com
DAILYSTOREHK.CO reserves the final right to interpret the terms and conditions herein and of final decision on all matters of disputes.